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Contact Us

Make An Appointment

Please call us, text us, or send an email below to tell us the following info in order to make an appointment:

  • Your name, your contact number,  email, and a short note about the reason for the appointment

  • If you plan on using your health insurance, or if you want to find out whether your insurance provider covers acupuncture and related services, please download the form of "InsurenceForm.pdf", and fill it out before you come to our office

  • If this is your first time to visit us, we will also need more info about you. You can request the online version by request through the form below, or you can also click the link of "IntakeForm.pdf" to download it, fill it out and bring it with you when you come to our office

If you are currently experiencing any symptoms of COVID, please call ahead before you come physically. or if you are having an emergency, please call 911. 


  • We do accept most insurance (including auto-accidents and worker’s compensation).​

  • We are in-network with Cigna.


  • We accept all forms of payment (cash, check, and credit cards).​

  • We also accept Flex Spending Accounts (FSA).

Office Hours









9AM - 7PM

9AM - 7PM


9AM - 7PM

9AM - 5PM


Our Location

Dr. Susanna Shen Lac., DAOM

811 Altos Oaks Dr. Suite 1,

Los Altos, CA 94024


Tel: 408.221.6458

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