Los Altos Acupuncture Center

Please call our office for pricing, and contact us regarding your insurance plan coverage and terms. We want to help you get the most benefit from your insurance plan. In general, We accept most insurance (including auto-accidents and worker’s compensation) We are in-network with Cigna

Our goal is to provide quality health care to all our patients in a timely manner. No-shows, late arrivals, and cancellations inconvenience not only our providers, but our other patients as well. Please be aware of our policy regarding missed appointments. Appointment Cancellation When you book your appointment, you are holding a space on our calendar that is no longer available to our other patients. In order to be respectful of your fellow patients, please call/text/email Dr. Shen as soon as you know you will not be able to make your appointment. If cancellation is necessary, we require that you call at least 24 hours in advance. Appointments are in high demand, and your advanced notice will allow another patient access to that appointment time. How to Cancel Your Appointment If you need to cancel your appointment, please call or text us at (408) 221-6458 or email us at losaltosacu@yahoo.com between the hours of 9am-7pm. If necessary, you may leave a detailed voicemail message. We will return your call as soon as possible. Late Cancellations/No-Shows A cancellation is considered late when the appointment is cancelled less than 24 hours before the appointed time. A no-show is when a patient misses an appointment without cancelling. In either case, we will charge the patient a $80 missed appointment fee.

We accept Flex Spending Accounts (FSA) We accept all forms of payment (cash, check, and credit cards)

Please call our office for pricing, and contact us regarding your insurance plan coverage and terms. We want to help you get the most benefit from your insurance plan. In general, We accept most insurance (including auto-accidents and worker’s compensation) We are in-network with Cigna

Our goal is to provide quality health care to all our patients in a timely manner. No-shows, late arrivals, and cancellations inconvenience not only our providers, but our other patients as well. Please be aware of our policy regarding missed appointments. Appointment Cancellation When you book your appointment, you are holding a space on our calendar that is no longer available to our other patients. In order to be respectful of your fellow patients, please call/text/email Dr. Shen as soon as you know you will not be able to make your appointment. If cancellation is necessary, we require that you call at least 24 hours in advance. Appointments are in high demand, and your advanced notice will allow another patient access to that appointment time. How to Cancel Your Appointment If you need to cancel your appointment, please call or text us at (408) 221-6458 or email us at losaltosacu@yahoo.com between the hours of 9am-7pm. If necessary, you may leave a detailed voicemail message. We will return your call as soon as possible. Late Cancellations/No-Shows A cancellation is considered late when the appointment is cancelled less than 24 hours before the appointed time. A no-show is when a patient misses an appointment without cancelling. In either case, we will charge the patient a $80 missed appointment fee.

We accept Flex Spending Accounts (FSA) We accept all forms of payment (cash, check, and credit cards)

Please call our office for pricing, and contact us regarding your insurance plan coverage and terms. We want to help you get the most benefit from your insurance plan. In general, We accept most insurance (including auto-accidents and worker’s compensation) We are in-network with Cigna

Our goal is to provide quality health care to all our patients in a timely manner. No-shows, late arrivals, and cancellations inconvenience not only our providers, but our other patients as well. Please be aware of our policy regarding missed appointments. Appointment Cancellation When you book your appointment, you are holding a space on our calendar that is no longer available to our other patients. In order to be respectful of your fellow patients, please call/text/email Dr. Shen as soon as you know you will not be able to make your appointment. If cancellation is necessary, we require that you call at least 24 hours in advance. Appointments are in high demand, and your advanced notice will allow another patient access to that appointment time. How to Cancel Your Appointment If you need to cancel your appointment, please call or text us at (408) 221-6458 or email us at losaltosacu@yahoo.com between the hours of 9am-7pm. If necessary, you may leave a detailed voicemail message. We will return your call as soon as possible. Late Cancellations/No-Shows A cancellation is considered late when the appointment is cancelled less than 24 hours before the appointed time. A no-show is when a patient misses an appointment without cancelling. In either case, we will charge the patient a $80 missed appointment fee.

We accept Flex Spending Accounts (FSA) We accept all forms of payment (cash, check, and credit cards)